Agilysys uses ADP to seamlessly manage its payroll and HR functions for its 1,200+ active employees, located across 12 offices worldwide. However, making that information readily available to other company systems and services proved a constant and ever demanding challenge. 

As the company’s headcount grew the HR and IT teams were often overwhelmed by a series of repetitive tasks. For example, every time HR made a change to the employee record in ADP (e.g., contact information, position, department, etc.) they had to create a ticket, requesting IT to update Active Directory.